Privacy Policy

This privacy policy ("Policy") describes how FastHash ("we", "our", or "us") collects, uses, shares, and stores personal information of users of its cloud mining platform and services. This Policy applies to the Sites, applications, products and services (collectively, “Services”) on or in which it is posted, linked, or referenced.

Information You Provide

• Identity: Name, username
• Contact: Email address
• Financial: Payment details, transaction history
• Technical: IP address, browser type, device information, operating system, wallet addresses, network information, and other technical information
• Profile: Your profile information, including your name, avatar, and other profile settings
• Usage: How you interact with our Services, including your purchases, withdrawals, support requests, feedback, and other interactions

We will use your personal information in the following ways:

3.1 To Provide Our Service

• To enable you to access and use the Services
• To provide and deliver products and services that you may request
• To process and complete transactions, and send you related information, including purchase confirmations and invoices
• To send information, including confirmations, technical notices, updates, security alerts, and support and administrative messages

3.2To Comply with Law

We use your personal information as we believe necessary or appropriate to comply with applicable laws (including anti-money laundering (AML) laws and know-your-customer (KYC) requirements), lawful requests and legal process, such as to respond to subpoenas or requests from government authorities.

3.3 To Communicate with You

We use your personal information to communicate about promotions, upcoming events, and other news about products and services offered by us and our selected partners.

3.4 To Optimize Our Platform

In order to optimize your user experience, we may use your personal information to operate, maintain, and improve our Services. We may also use your information to respond to your comments and questions regarding the Services, and to provide you and other users with general customer service.

3.5 With Your Consent

We may use or share your personal information with your consent, such as when you consent to let us post your testimonials or endorsements on our Sites, you instruct us to take a specific action with respect to your personal information, or you opt into third party marketing communications.

3.6 For Compliance, Fraud Prevention, and Safety

We may use your personal information to protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.

We do not share the personal information that you provide us with other organizations without your express consent, except as described in this Privacy Policy. We disclose personal information to third parties under the following circumstances:

4.1 Affiliates

We may disclose your personal information to our subsidiaries and corporate affiliates (i.e. our family of companies that are related by common ownership or control) for purposes consistent with this Privacy Policy.

4.2 Business Transfers

We may share personal information when we do a business deal, or negotiate a business deal, involving the sale or transfer of all or a part of our business or assets. These deals can include any merger, financing, acquisition, or bankruptcy transaction or proceeding.

4.3 Compliance with Laws and Law Enforcement; Protection and Safety

We may share personal information for legal, protection, and safety purposes:

• We may share information to comply with laws, including KYC and AML requirements
• We may share information to respond to lawful requests and legal processes
• We may share information to protect the rights and property of the Platform, our agents, customers, and others. This includes enforcing our agreements, policies, and Terms of Use
• We may share information in an emergency. This includes protecting the safety of our employees and agents, our customers, or any person

4.4 Professional Advisors and Service Providers

We may share information with those who need it to do work for us. These recipients may include third party companies and individuals to administer and provide the Service on our behalf (such as bill and credit card payment processing, customer support, hosting, email delivery and database management services), as well as lawyers, bankers, auditors, and insurers.

4.5 Other

You may permit us to share your personal information with other companies or entities of your choosing. Those uses will be subject to the privacy policies of the recipient entity or entities.

We may also share aggregated and/or anonymized data with others for their own uses.

We retain information we collect as long as it is necessary and relevant to fulfill the purposes outlined in this privacy policy. In addition, we retain personal information to comply with applicable law where required, prevent fraud, resolve disputes, troubleshoot problems, assist with any investigation, enforce our Terms of Use, and other actions permitted by law. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.

In some circumstances we may anonymize your personal information (so that it can no longer be associated with you) in which case we may use this information indefinitely without further notice to you.

We employ industry standard security measures designed to protect the security of all information submitted through the Services. However, the security of information transmitted through the internet can never be guaranteed. We are not responsible for any interception or interruption of any communications through the internet or for changes to or losses of data. Users of the Services are responsible for maintaining the security of any password, biometrics, user ID or other form of authentication involved in obtaining access to password protected or secure areas of any of our digital services. In order to protect you and your data, we may suspend your use of any of the Services, without notice, pending an investigation, if any breach of security is suspected.

Accessing, Updating, Correcting, and Deleting Your Information

You may access information that you have voluntarily provided through your account on the Services, and to review, correct, or delete it by sending a request to contact@fasthash.cc. You can request to change contact choices, opt-out of our sharing with others, and update your personal information and preferences.

You have choices about the collection and use of your information. You can choose not to provide certain information, but you may not be able to use interfaces or features.

If you are under the age of majority in your jurisdiction of residence, you may use the Services only with the consent of or under the supervision of your parent or legal guardian. Consistent with the requirements of the Children's Online Privacy Protection Act (COPPA), if we learn that we have received any information directly from a child under age 13 without first receiving his or her parent's verified consent, we will use that information only to respond directly to that child (or his or her parent or legal guardian) to inform the child that he or she cannot use the Sites and subsequently we will delete that information.

You may instruct us not to use your contact information to contact you regarding services, promotions, surveys and special events that might appeal to your interests by contacting us using the information below. You can also opt out by following the instructions located at the bottom of any commercial emails messages you may receive.

Please note that, regardless of your request, we may still use and share certain information as permitted by applicable law. For example, you may not opt out of certain operational emails, such as those reflecting our relationship or transactions with you, or important notifications regarding the Services we are providing to you, such as service-related announcements (e.g., if our Services are temporarily suspended for maintenance).

Or, if you have downloaded our mobile application and enabled push notifications on your mobile device, we may send you alerts and notifications through push notifications, for example, to communicate status updates on our Services. However, you may choose to disable these notifications (except for the initial notification intended to verify your identity).

This Privacy Policy does not address, and we are not responsible for, the privacy practices of any third parties, including those that operate websites to which our Sites link. The inclusion of a link on our Sites does not imply that we or our affiliates endorse the practices of the linked website.

In the event that our Sites link to other websites that include our branding, this Privacy Policy does not apply to those other websites. Visitors to those websites are advised to carefully read the notices on those individual websites.

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

We may change this privacy policy at any time. We encourage you to periodically review this page for the latest information on our privacy practices. If we make any changes, we will change the Last Updated date above.

Any modifications to this Privacy Policy will be effective upon our posting of the new terms and/or upon implementation of the changes to the Sites (or as otherwise indicated at the time of posting). In all cases, your continued use of the Sites or Services after the posting of any modified Privacy Policy indicates your acceptance of the terms of the modified Privacy Policy.